Mohawk is proud to be a leader in our industry in the use of technology. Throughout our organization, Mohawk strives to employ the latest, most effective software and equipment to maximize our efficiencies in the production and delivery of all our products.
Mohawk's Sales Force operates by these same principles by utilizing state-of-the-art technology to monitor the production and sales pipelines, as well as to communicate internally and with our customers. Our sales force has access to much needed up-to-the-minute information about product delivery times, order processing and claims status, all available via Mohawk's intra-net. With our ever growing arsenal of analytical and information reporting tools, our Sales force can confidently, quickly and effectively provide industry benchmark level service to our customers.
Mohawk has also enjoyed great success in using the Internet for significant marketing advantage. An industry first, our animated E-mail messages have been well received by customers and suppliers alike! Utilizing “webcasting” on the Mohawk website, our customers are now able to tour our NeoCon showroom, view new products and talk directly to customer service representatives, all simply by sitting down at any internet capable PC.
It’s clear to see that companies that use technology effectively and efficiently have striking advantages over competitors that don’t. At Mohawk, we will continue to use our technical capabilities to insure we stay on top of our markets!
Environmental
Mohawk takes it civic responsibilities very seriously. We continue to run the Company in an environmentally responsible manner. Recently, our efforts were officially recognized by the United States General Services Administration, which awarded Mohawk the 2003 Evergreen Award. Each year, selected companies receive this award for operations that respect and protect the quality of our environment. The award acknowledges Mohawk’s conservation of resources throughout all aspects of our operations – design, engineering, processes and production.
We are proud to receive this prestigious award as validation of our ongoing environmental initiatives.